$166,000
Recovered.
How a Hurst plumbing company owner realized 28 hours a week wasn't just "time". It was profit leaving the building.
Found and stopped wasted labor and hidden costs through simple field rules.
Immediate impact on the bank account from day one of the new system.
Time the owner now spends on growth instead of fixing technician mistakes.
The Problem:
The Owner Bottleneck
Every decision—from pricing a job to ordering a part—stopped at the owner's desk. The business couldn't breathe without him.
- Constant Interruptions
Phone never stops ringing with "quick questions" from the field.
- Inconsistent Results
Every tech did it their own way. Quality was a coin flip.
- Money Leaks
Unnecessary supply house runs and wasted hours killing profit.
The Result:
Autopilot Operations
By installing our simple extraction system, we gave the team the rules to win on their own—and gave the owner his life back.
- Owner Silence
The field team makes 98% of decisions without a single phone call.
- Standardized Excellence
One way of doing things. Every job, every tech, every time.
- Recovered Profit
Efficient schedules and no wasted hours turned into real bank deposits.
The Path to Extraction.
Stop the Bleeding
We identified exactly where time and money were leaking. For this client, it was technicians wasting 7 hours a week on "unaccounted" activity.
Give the Team Rules
We built a simple set of field rules. Instead of calling the owner, the team follows the playbook. Success is now defined, not guessed.
Lock it in Software
We hardwired the rules into their field software. The system now enforces the process, so the owner doesn't have to.
"By the end of the 90 days, the owner was spending 15 minutes a day on oversight, rather than 4 hours a day technical firefighting. He finally has his life back."
Ready to Extract
Yourself?
We don't just write SOPs. We install operating systems that move profit and make your business survivable without you.